Privacy Policy

Digi Records Consulting Ltd is a records management and digital archiving consultancy based at Kijabe Street, Norfolk Towers, Nairobi, Kenya. We can be reached at info@digirecords.co.ke.

We are a registered Data Processor under the Office of the Data Protection Commissioner (ODPC) in Kenya, and this policy is written to comply with the Kenya Data Protection Act 2019.

We collect personal data when you interact with our website or engage our services. This includes:

• Your name and organisation name
• Email address and phone number
• Information you submit through our contact form, including your records management enquiry
• Website usage data collected via Google Analytics, such as pages visited and general browsing behaviour

We use the data we collect to:

• Respond to your enquiries and requests for consultation
• Provide our records management, digitisation, and consulting services
• Send you updates or communications — only if you have subscribed or explicitly agreed to receive them
• Understand how visitors use our website, so we can improve it

We do not sell your personal data, and we do not share it with third parties except where required by Kenyan law.

As a registered Data Processor under the ODPC, we apply appropriate technical and organisational measures to safeguard your information. All client data is hosted on Kenyan cloud infrastructure, ensuring your data stays within Kenya and remains subject to Kenyan data protection law.

Under the Kenya Data Protection Act 2019, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to any legal retention obligations

To exercise any of these rights, contact us at info@digirecords.co.ke.

Contact form submissions are held for 2 years from the date of submission, after which they are securely deleted.

Data collected as part of a client engagement is retained according to the retention schedule agreed with you as part of that project, which may reflect regulatory requirements such as KRA, PPADA, or SASRA rules.

Our website uses basic functional cookies to ensure the site works correctly, and analytics cookies to help us understand how visitors use the site.

You can disable cookies at any time through your browser settings. Doing so may affect some website functionality.

We use the following third-party services to operate this website:

• Formspree — to process and deliver submissions from our contact form
• Google Analytics — to gather anonymised website analytics and understand visitor behaviour

Each of these providers processes data under their own privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, with an updated "Last updated" date.

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

• Email: info@digirecords.co.ke
• Phone: +254 792 153 240